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RT supports upgrading from all older versions. See the README for instructions or contact us for assistance.
NAME
rt-attributes-editor - edit the content of an attribute
SYNOPSIS
# edit the Perl dump of attribute 2's content
rt-attributes-editor --id 2
# edit the dump of attribute 2's content (hash key: Query)
# note: this will error if the attribute content is not a hashref
rt-attributes-editor --id 2 --key QueryDESCRIPTION
This script deserializes and puts the content of an attribute defined by <attribute id> into the preferred editor set in $EDITOR. May be useful for developers to editing attributes by hand if there is any trouble editing it from the UI.